FramePilot Camera

Support

Need help with FramePilot Camera, your listing-photo workflow, account access, purchases, or App Store review questions? Contact us and we will help route the issue.

Email [email protected] Privacy Policy Terms of Use

App support

For help with capture, room organization, upload, editing, export, account access, or general app questions, email us at [email protected].

Purchases

For App Store subscriptions, renewals, refunds, or billing questions, manage purchases through your Apple ID settings. We can help with entitlement or account access issues.

Privacy requests

For privacy questions, account access, correction, or deletion requests, contact [email protected] and include the email tied to your account.

What to include

To help us respond faster, include:

  • Your name and account email.
  • The device model and iOS version, if the issue is app-related.
  • A short description of what happened and what you expected.
  • The property/project name or shoot address, if relevant.
  • Screenshots or error messages when available.

Response expectations

FramePilot Camera is currently preparing for launch and review. We aim to respond to support requests as quickly as possible during normal business operations, with priority for account access, purchase entitlement, privacy, and App Store review issues.